The Facilities Scotland 2018 seminar programme will showcase the very best of Scottish FM, panel debates on the latest trends shaping the FM market in the region and beyond, and a series of talks that will help facilities managers enhance their CPD.
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Delivering five keynote sessions per day, from leading FM speakers and industry influencers.
| 10:30 - 11:15 | Can Scottish FM plot a new value-driven path for the sector?
Facilities management can often feel like a sector in the doldrums – much of which is down to the constant flurry of negative outsourcing stories in the national press. Sometimes, of course, these stories are justified. Carillion’s collapse, for example, shined a light on areas in need of real reform including public sector procurement and the ‘race to the bottom’ that now pervades the outsourcing of facilities services. But good FM practice does exist. In fact, there are thousands of FM businesses and practitioners across the UK who are doing fantastic work, delivering real value for customers. A panel of UK FM professionals discuss what lessons can be learnt from recent failures in the FM sector, and the necessary steps the industry must take to reinvigorate FM. Is there, for example, an opportunity for smaller, regional service providers to demonstrate a new value-driven solution for customers? |
Panel: |
| 11:30 - 12:15 | From FM to workplace: What does this change mean for FM practitioners?
A growing movement of individuals and organisations within the FM profession recognise the effective role that facilities managers can play in the design and management of the workplace. Most recently, BIFM members voted to change the name of the 25-year-old membership body to the Institute of Workplace and Facilities Management. This shift has huge implications for FM, as it evolves into a more strategic discipline. Chris Hood, director of consulting EMEA at Advanced Workplace Associates, discusses the growing significance of ‘workplace’ to the FM role and how practitioners should prepare for the changes ahead. |
Chris Hood, director of consulting EMEA, Advanced Workplace Associates |
| 12:30 - 13:15 | The Office is dead - Long live the Office
At a time when there is an increased focus on the digital workplace, what role does the physical workplace play and are its days numbered? What are the pros and cons of virtual and physical working? Is coworking here to stay and will it impact the way corporations consume space? Herman Miller discusses the subject looking at internal and external research sources from around the globe. |
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| 14:15 - 15:00 | Making sense of big data and IoT technology
New technologies and the wealth of data they produce have the potential to completely reshape the FM role. Armed with the right information, from vital real estate and asset data to occupancy patterns, facilities managers could deliver genuine business insight. The challenge, however, is to make sense of the sheer scale and complexity of data now available. A technology expert explains which new technologies and data will be most effective in the hands of the facilities manager. |
Stuart Ruthven, business projects manager, Key FM |
| 15:15 - 16:00 | Are existing FM service delivery models fit for purpose?
The FM market may soon need to develop new service delivery models that can meet a plethora of contemporary challenges:
A panel of experts will discuss the merits of existing service delivery models, and what a new option could look like? |
Sandy McNaughton, BIFM Scotland chair Mike Floyd, managing director, Atalian Servest FM Graham Box, managing director Scotland, Sodexo |
Delivering five keynote sessions per day, from leading FM speakers and industry influencers.
| 10:30 - 11:15 | Learning & development in FM: What’s next?
The BIFM’s embrace of workplace management as a bona-fide discipline is just one of the factors switching the demands on facilities managers. These new challenges require new knowledge and whole new skillsets. A panel of FM professionals and academics debate which skills today’s facilities managers need to succeed and the steps necessary to become strategic leaders within their organisations. |
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| 11:30 - 12:15 | Strategic FM and the importance of the informed client
Preston Gan, head of business services and strategy at NHS Grampian, won the 2017 BIFM Scotland FM Professional of the Year Award. Here he looks at the considerations we need to formulate a corporate strategy, and then how FM strategy can be tied in to support the corporate strategy with the importance of the Informed Client function to help ‘fuel’ the FM strategy in optimising and adding value to benefit the overall organisation. |
Preston Gan, head of business services & strategy, NHS Grampian |
| 12:30 - 13:15 | Developing the skills to deal with energy
Sustainability is climbing back to the top of the corporate agenda, but which business function is best placed to ensure that all legislative and CR commitments are met? Shah argues that facilities is instrumental in not only delivering a sustainable building but also ensuring that the workforce changes its behaviours. |
Sunil Shah, managing director, Acclaro Advisory |
| 14:00 - 14:45 | How do international standards affect me?
Developing international standards for FM is more important than ever. In an increasingly globalised world, it is now a must that the entire FM community uses the same language and terminology. Stan Mitchell, a past chairman of the BIFM and CEO of Key Facilities Management which is based in Scotland, will guide delegates through the new ISO 41001 Management Systems Standard (MSS). This benchmark standard will enable facilities managers and procurement professionals to assess whether an organisation is fit for purpose to deliver FM and how that delivery should be structured. |
Stan Mitchell, CEO, Key FM and former chairman of BIFM |
| 14:50 - 15:30 | Collaborating with procurement
Procurement has a bad rap. FMs are constantly shifting the blame for low margins and underperformance to their procurement colleagues. The most common criticism is that the FM is not involved in the procurement process at an early enough stage, which leads to a huge gap between the expectation of service and its delivery once live. However, procurement is a charted profession with clear strategic importance to the business. A panel of experts will delve into the issue and discuss how the FM and procurement functions can deliver cost savings that don't compromise on quality. |
Panel:
Jim Howorth, technical area manager, Cordant UKFM |
“The really important thing about shows like this is that we get a different audience. Some of the things we are debated in these sessions, we have debated at ThinkFM and IFMA conferences for the last 10-20-30 years, and we think we are debating the same old story but around the room, most of the people sat in the rom will be hearing it for the first time. They have come here because it is a different type of show.
“FM, as we know, is hugely complex, with a zillion different threads and streams. That is what you get at shows like this – people come along to find a particular stream, but then they join a seminar where we are talking about big picture FM and suddenly we’ve achieved that bit around reaching out to the people we don’t normally touch or communicate with.”
Martin Pickard, Managing Director, The FM Guru Consultancy
Once the event is completed, all seminar presentations are submitted to the CPD Certification Service for final approval. You will then automatically receive your certification via email. Please allow up-to one month after the event has been completed. For any questions, please email