Day 1

Facilities Hub

• PFM Awards: are you a potential award winner?
• PFM Awards: Case study of the PFM Overall winner 2019. Partnerships Matter
• Demystifying workplace technology
• Panel debate: who’s responsible for energy management in your building? - Presentation not available
• Using communications teams to build security understanding in business
• FM as a career of choice

Day 2

Facilities Hub

• Come on down it’s The Compliance Conundrum
• Data protection as a facilities enabler
• Water system monitoring - don't let other people's mistakes become your problem
• What do you want from your FM media? - Presentation not available
• The last straw: single use plastic in the built environment
• Benchmarking: it’s not all about cost
• Reducing single-use plastics in cleaning and catering

Day 3

Facilities Hub

• From the front-line to FM: why FM is a great career for former servicemen
• "But they’re not our employees" – the evolving world of employment status
• Panel debate: What does the Pret allergy scandal means for workplace catering? - Presentation not available
• Understanding fire legislation and the role and responsibility of the FM provider
• The invisible danger – how FMs can protect building occupants from bad air
• Navigating the minefield of lift compliance