All professional conference content at Facilities Management 2017 will be CPD accredited.
3 keynotes per day, 45 mins including Q&A: high quality line-up
|F1A||10:15 - 11:15|| How collaboration brings value by aligning FM services to an organisation’s strategic goals
Why is collaboration as a business behaviour gaining momentum in both the public and private sectors in the UK and beyond?
With BS11000 set to become the ISO standard at the beginning of 2017, increased focus on this area is being driven both by Government and private best practice. But how do we define "collaboration" and do we have to have a standard to implement a more collaborative approach in the workplace?
FMP360 Managing Director Anne Lennox-Martin talks about a more pragmatic view to the subject which focuses on alignment with corporate goals and achieving continuous improvements to demonstrate tangible benefits and real value.
|Anne Lennox-Martin - Managing Director, FMP360|
|F1B||12:15 - 13:15|| Adding value through transforming culture in FM
NHS Grampian delivers healthcare services to a population of over 584,000. The Facilities and Estates Directorate faces a dilemma from ongoing financial austerity measures. How could it consistently deliver high quality FM services to an extensive property portfolio, with finite resources, while also continuing to meet the demands of third party GP Practices, which relies on their services?
Preston Gan, Head of Quality and Performance at NHS Grampian’s Facilities and Estates Directorate, was faced with risking NHS Grampian’s reputation by putting the Board’s owned properties at the top of the agenda and severing the long-standing relationships with GP Practices, or find a way to add value to the organisation.
Preston shares his experiences of transforming existing practices, culture and behaviours to empower people and enhance productivity; by developing and delivering a client focused FM service. As a result, successfully enhanced the relationship, turned FM into a valuable service for the GP Practices and gained a revenue stream for the NHS.
|Preston Gan - Head of Quality & Performance for the Facilities & Estates Directorate in NHS Grampian|
|F1C||14:15 - 15:15|| FMs true contribution to organisational wellbeing & engagement must be beyond their physical demise
FMs true contribution to organisational wellbeing and engagement must be beyond their physical demise – Ian Ellison and Jill Fortune, 3edges, an independent workplace research, insight and change expertise partnership
|Ian Ellison & Jill Fortune - 3edges|
Simon at i-FM chairing the day of debates
|F1D||11:20 - 12:00|| FM: should it be sector or service line based?
FM takes place in everything from retail, distribution and manufacturing to education, healthcare and the corporate world. But many service providers are organized around service lines with cleaning, security, maintenance, catering etc. Does this create a disjointed approach for the client?
|Anthony Bennett - Bennett Hay, Julie Jackson - Director of Transformation, OCS, Andrew Sugars - Executive Director of Corporate Development, Servest, Ghasson Shabha - Senior Lecture, SEBE, Cheryl-Anne Sanderson - Regional Manager, G4S|
|F1E||13:20 - 14:00|| The blueprint of future FM business models
What will future FM service delivery look like and how will it better support the core business. Panel debate with participants
|Colin Kenton - Managing Director, FM Services, KBR FM consultant / academic from Sheffield Hallam, Andrew Hulbert - Managing Director, Pareto Facilities Management, Paul Wyton - Sheffield Hallam University, Anne Lennox-Martin - Director, FMP360, Ghasson Shabha - Senior Lecturer, SEBE|
|F1F||15:20 - 16:00|| Who are FM's natural business partners in organisations? And who provides something of a threat
From HR, IT and real estate to marketing, legal, finance and H&S, we discuss where FM can extend its influence.
|Mike Gillespie - Managing Director and Co-Founder of Advent IM Ltd, Director Cyber Strategy & Research, Mark Tyson - Service Delivery Director, Capita, Tom Robinson - Managing Director, Talent Tomorrow, Bernard Crouch - Director, Acumen FM|
3 keynotes per day, 45 mins including Q&A: high quality line-up
|F2A||10:15 - 11:15|| Behavioural change and the impact on FM
Why marriage guidance is the new training. Joint presentation from the FM team at Johnson and Johnson, Sodexo and Kentish and Co
|FM team at Johnson & Johnson, Sodexo and Kentish & Co|
|F2B||12:15 - 13:15|| FM and The CyberMen
|Mike Giles, Managing Director & Co-Founder of Advent IM Ltd, Director of Cyber Strategy & Research|
|F2C||14:15 - 15:15|| The psychology behind overcoming challenges
Mark Wood polar explorer: the psychology behind overcoming challenges, and how to get yourself in the right place mentally to achieve the right results.
|Mark Wood - Polar Explorer|
To be chaired by Ian Ellison, 3edges
|F2D||11:20 - 12:00|| What are FM’s values?
What are FM’s values? How can we work this out and then communicate it to clients and UK Plc?
|Participants: Alan Williams - SERVICEBRANDGLOBAL, Preston Gan - Head of Quality & Performance for the Facilities & Estates Directorate in NHS Grampian, Lucy Hind - Facilities Director, Convance Laboratories, Erik Williams - FM Customer Service Manager for Northern Europe, CBRE|
|F2E||13:20 - 14:00|| What makes a good FM?
What makes a good FM? Skills, experience, attributes. How to train the next generation of facilities professionals. Are we ignoring the M in FM?
|Liz Kentish - Kentish and Co, Preston Gan - Head of Quality & Performance for the Facilities & Estates Directorate in NHS Grampian, Guy Pakenham - Managing Director, Cordant Cleaning, Erik Eilliams - FM Customer Service Manager for Northern Europe, CBRE, Lucy Hind - Facilities Director, Covance Laboratories|
|F2F||15:20 - 16:00|| Future focus
Future focus: our group of leading FM professionals look into their crystal balls and discuss where FM is going. From vested outsourcing and partnerships with other support functions to market structure and business models, what is the future of FM?
|Participants: Claire Huffman - Director M&A, Morphose, Paul Thomas - Principal Consultant, Turner and Townsend, Mike Gillespie - Managing Director and Co-Founder of Advent IM Ltd|
2 keynotes , 60 mins including Q&A: high quality line-up. Chaired by Cathy Hayward, founder & MD of Magenta Associates
|F3A||10:15 - 11:15|| Social ergonomics in workplace design
Social ergonomics in workplace design: A workplace that helps us initiate and regulate social interaction, and that takes into consideration factors like personal space, physical and psychological proximity, and territoriality, helps us feel better. When we feel better, we work better.
In this talk, Bertie Van Wyk, senior ergonomist at Herman Miller, will explore how social ergonomics interacts with cognitive and physical ergonomics to create a full human experience at work.
|Bertie Van Wyk - Workplace Specialist, Herman Miller|
|F3B||12:15 - 13:15||Deane Somerville, Energy Institute|
Chaired by Cathy Hayward, founder & MD of Magenta Associates
|F3D||11:20 - 12:00|| Behavioural change in energy
Hardly a day goes by without the launch of a new innovation to save energy. But research shows that getting people to change their behaviour at work can have more of an impact than even the greatest technology. But why is this so difficult, and how can facilities managers change people’s behaviour when it comes to energy use.
|Bill Pollard - Incentive FM Group, Bertie Van Wyk - Workplace Specialist, Herman Miller, David Willetts - Chairman, SerraLux|
|F3E||13:20 - 14:00|| Marketing FM
Marketing FM: How to improve the profile/ brand of FM with the board/ UK Plc.
|Participants: David Emanuel - i-FM & Enigma, Ian Adams - Head of Strategic Marketing Development, Mitie, Katie King - Co-Founder, AlinFM, Kimberley Moss - Group Head of Marketing, Servest|